Residents are central to all we do at Kaloma. This is our Mission and we live it everyday.
The exciting news for Kaloma is that at the end of February 2017 we will have an additional operational beds taking us from 50 to 80 bedrooms. Kaloma’s board elected to build mainly bigger rooms than our existing rooms. All bedrooms have ensuites. We will have on offer 24, 26, 28 and four 42 square metre rooms (the latter have a separate lounge area). Please refer to the costs tab for the refundable accommodation costs associated with each room. Kaloma will also be offering additional respite to those of you seeking short / temporary stays. Kaloma is located alongside the serene and tranquil surrounds of the Golf Course.
At Kaloma we provide all levels of care including palliative care and dementia specific care. We pride ourselves on the standard of palliative care and our competent staff. Once you call Kaloma ‘home’ then there is no need to find an alternate service as your care needs increase as we can capably meet your needs with our qualified competent staff. A number of older people choose Kaloma as their new home for a number of reasons such as – frailty, not coping at home, social isolation, dementia and no longer safe at home despite being physically well. Most importantly it enables you to remain in your own community among your family and friends.
We view value our residents, extended family and staffs feedback as to the quality of care and services provided. Please read the testimonials provided by family under the ‘Why Choose Us’ tab. The monthly Residents Meeting and Family Satisfaction Surveys are valuable ways of obtaining feedback as our the satisfaction of the service we at Kaloma provide.
Our goal is to provide the highest quality of service to residents within our means and are based on a resident focused approach where independence, reablement and well- being are promoted. Resident care programs and activities are designed to include each persons individual preferences and interests as far as is practicable. Kaloma has a very active Lifestyle Program with regular interaction with the community both within and outside of Kaloma including involvement in community and international activities. Our Brigalow Wing (secure dementia wing) has a 7-day / week Lifestyle Program and our other wings have a 5-day / week program.
Residents are provided with all meals and between meal refreshments, cleaning, laundry, nursing and personal care and access to services including doctor, physiotherapy, speech therapy, dietician, footcare, podiatry, hairdressing mental health services as well as social activities. The residents preferred doctor visits Kaloma at least monthly. As well the local Goondiwindi Medical Centre partners with Kaloma to run a weekly acute care clinic at Kaloma so that residents can be assessed.
Management’s focus has been on ensuring staffs access to educational opportunities to become qualified nurses to ensure that Kaloma has adequate numbers of nurses to meet our duty of care. This strategy has been a success and currently we boast 12 Registered nurses and 7 Enrolled nurses (4 of whom were trained via grants obtained by Kaloma). Currently we have two Bachelor of Nursing students among the enrolled nurses on staff. We are the envy of many rural and remote aged care services with our numbers of qualified nurses and very low staff turnover (currently 2.9%). Kaloma has won two Awards for human resource management and been runner up in two others (see staff employment tab).
At Kaloma’s 2016 annual Staff Achievement Celebration event 24 staff were recognised for their successful completion of their studies. 30 staff were recognised for service over 5 years and up to 15 years. We believe it is essential to quality care of our elders that staff are encouraged and supported and achieve competency in their chosen field within Kaloma. Nursing services are provided by registered nurses, enrolled nurses and personal carers and are assessment and re-assessment based.
Kaloma’s Quality Improvement Program includes seeking feedback from stakeholders in a quest to continually improve our care and services to the persons in our care and their families.
Family and friends are encouraged to participate in all activities including resident care and social outings as desired. We view family and friends as an extension of our care to persons in our care.